Refund Policy

We offer a 30-day return and exchange policy. You may request a return or exchange within 30 calendar days after delivery without providing a reason.

How to Start a Return or Exchange

Please contact us before sending any item back. We will review your request, confirm eligibility, provide return instructions, and guide you through the return process.

Returns sent without prior authorization may not be accepted or may experience delays.

For approved returns and exchanges, we provide a prepaid return shipping label and cover the return shipping cost, including change-of-mind returns and returns related to damaged, defective, incorrect, missing, or quality-related issues.

Return Conditions

Except for items returned due to quality issues, products should be returned with original packaging, included accessories, and proof of purchase when applicable.

Items must not show excessive use, damage, or alterations beyond normal inspection.

Items Not Eligible for Return

The following items are generally not eligible for change-of-mind returns:

Custom-made or personalized products
Clearance or Final Sale items
Gift cards
Opened intimate or hygiene-sensitive products

These exclusions do not affect your rights regarding damaged, defective, incorrect, or missing items where applicable law provides protection.

Exchanges

Approved exchanges are available within the same 30-day period after delivery.

Replacement items may be shipped after the returned item has been received and reviewed, or another appropriate solution may be arranged.

Refunds

Once we receive and inspect the returned item, approved refunds will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear after it has been processed. Your bank or payment provider may require additional processing time.