This Privacy Policy explains how Good Molecules ("we", "us", or "our") collects, uses, discloses, and protects personal information when you visit our website, place an order, contact us, or use our services.
Information We Collect
We may collect the following types of personal information depending on how you interact with our store:
- Contact information, including your name, email address, phone number, billing address, and shipping address.
- Order information, including purchased products, payment details, returns, exchanges, and customer service communications.
- Device information, including browser type, IP address, cookies, device identifiers, and website usage information.
- Information you provide voluntarily, such as messages, reviews, account details, or customer support requests.
How We Use Your Information
We use personal information to:
- Process and fulfill orders.
- Complete payments and provide order updates.
- Manage returns, exchanges, and customer support requests.
- Improve our website, products, and shopping experience.
- Prevent fraud and maintain website security.
- Comply with applicable legal requirements.
- Send marketing communications where permitted by law.
Cookies and Advertising
We and our service providers use cookies and similar technologies to operate our website, analyze store performance, improve user experience, prevent fraud, and support advertising activities.
We may use services such as Google Ads, including conversion tracking and remarketing, to measure advertising effectiveness and provide more relevant advertisements.
You may manage cookie preferences through your browser settings or available cookie controls.
How We Share Information
We may share personal information with trusted third parties that help us operate our business, including:
- Shopify and related e-commerce service providers.
- Payment processors.
- Shipping and fulfillment providers.
- Analytics and advertising providers.
- Professional service providers.
- Government authorities when required by law.
We do not sell personal information for monetary compensation.
CCPA/CPRA and U.S. Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
- The right to request access to personal information we hold.
- The right to request correction of inaccurate information.
- The right to request deletion of personal information.
- The right to request information about data collection and sharing practices.
- The right to opt out of certain targeted advertising or data sharing activities.
We will not discriminate against you for exercising your privacy rights.
Do Not Sell or Share and Global Privacy Control (GPC)
If applicable under law, you may request to opt out of the sale or sharing of personal information by contacting us using the information below.
Where legally required, we recognize Global Privacy Control (GPC) signals as valid opt-out requests.
We may verify your identity before completing certain privacy requests.
Data Retention, Security, and Children's Privacy
We retain personal information only for as long as necessary to provide services, process orders, maintain business records, resolve disputes, and comply with legal obligations.
We use reasonable security measures to protect personal information. However, no online transmission or storage system can be guaranteed completely secure.
Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.
The updated version will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Store Name: Good Molecules
Email: Support@goodmolecnze.shop
Phone: (555) 357-3795
Address: 1821 Irving Street Northwest, Washington, DC 20009, United States
Customer Care Hours:
Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)